Expedia Partner Central, explained for property owners
Partner Central is Expedia's own back-office dashboard. Here's how to sign in, where rooms, rates and payments live, and how to connect a channel manager.
How to sign in to Partner Central
- 1
Go to www.expediapartnercentral.com
Expedia's own sign-in page for property partners — type the address directly rather than clicking a search result, to be safe.
- 2
Sign in with your registered email and password
- 3
Expect extra verification on sensitive pages
Partner Central asks for a one-time code on security-sensitive screens, including connectivity settings — have your phone or email ready.
Main menus in Partner Central
Rooms and rates
Room types, rate plans, and where connectivity settings live.
Connectivity settings
Where you choose which provider is allowed to push rate and availability updates, and which one receives bookings.
Payments
Where commission and payment details for your bookings are shown.
Reports
Production and performance reporting for your property.
How to connect a channel manager
- 1
Rooms and rates → Connectivity settings
Left-hand menu.
- 2
Click Edit, then continue past “Additional verification required”
Enter the one-time code sent to your phone or email.
- 3
Choose Channex for both Connectivity and Bookings
Connectivity covers rate and availability updates; Bookings covers how reservations are delivered to you. If Channex isn't an option, contact us before picking another provider.
- 4
Send the request
Expedia — or your current provider, if you're switching — needs to approve it before it goes live.
Expedia Collect vs Hotel Collect
| Model | Who collects payment | What it means for you |
|---|---|---|
| Expedia Collect | Expedia collects from the traveller at booking | Expedia remits the room price minus its commission to you, on its own payment schedule. |
| Hotel Collect | You collect from the guest | You charge the guest directly, under the terms agreed with Expedia; commission is still owed per your contract. |
Where Prime Host fits in
One calendar, Expedia included
Rates and availability for Expedia sit in the same calendar as Booking.com, Agoda and your direct site.
Read-back on every update
A success response isn't treated as done — the value is read back from Expedia before it's marked confirmed.
See what Expedia actually pays out
Finance details from Partner Central line up against Prime Host's own payout tracking, so the numbers match your bank.
Frequently asked questions
What is Expedia Partner Central?
Expedia's own back-office dashboard for property partners, at www.expediapartnercentral.com — used for rooms and rates, connectivity settings, payments and reporting.
What's the difference between Expedia Collect and Hotel Collect?
Under Expedia Collect, Expedia takes payment from the guest and remits your share. Under Hotel Collect, you charge the guest directly instead.
How do I connect a channel manager to Expedia?
Rooms and rates → Connectivity settings → complete the verification step → choose Channex for both Connectivity and Bookings → send the request.
Why does Partner Central ask for a verification code?
Connectivity settings control who can push live rate and availability changes, so Expedia treats that page as sensitive and asks for extra verification.
Does my Expedia commission change if I connect a channel manager?
No — your contract and commission with Expedia stay as agreed; a channel manager only changes how updates reach Expedia.
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