Expedia channel manager with missed-reservation recovery
Connect your property from Expedia Partner Central, then manage rates, availability and restrictions from one calendar together with Booking.com, Airbnb, Agoda and your direct site.
How to connect Expedia
You switch connectivity provider yourself from Partner Central. Expedia treats this as a sensitive change, so there's an extra identity check in the middle.
- 1
Sign in to Expedia Partner Central
Use the property owner's account.
- 2
Rooms and rates → Connectivity settings
Open this from the left-hand menu.
- 3
Note your Expedia Property ID
Shown top right, under your property name, in Partner Central. You'll enter it in Prime Host.
- 4
Pass the “Additional verification required” step
Click Continue, then enter the code Expedia sends you — have your phone or email ready.
- 5
Choose Channex for both Connectivity and Bookings
Both have to point to Channex, the connectivity partner Prime Host connects through — then submit the request.
What you get on Expedia
Read-back on every update
A success response is not treated as done. After each rate or availability change we read the value back from Expedia and only then mark it confirmed.
See what the guest really paid
Prime Shield compares the price you sent with what the guest paid and tells you the gap in money.
Real commission, measured
Commission is calculated from your own Expedia reservations, not a fixed number you type in.
Missed reservations recovered
If Expedia fails to deliver a reservation, the system can pull it from the channel queue again.
Expedia reference on every booking
Each reservation shows its Expedia booking reference so you can check it against Partner Central yourself.
Per-channel pricing
Set a different price for Expedia than for other channels.
One calendar
Expedia sits in the same calendar as Booking.com, Airbnb, Agoda and Trip.com.
Good to know before you connect
Works
- You keep your Expedia contract, commission and payouts — nothing changes on that side
- You can set a different price for Expedia than for other channels
- Missed reservations can be recovered automatically
Limits
- You must select Channex for both Connectivity and Bookings — picking only one leaves the request incomplete
- The identity verification step needs access to the phone or email on your Expedia account
- Reservations made before you connected are not imported into history
Frequently asked questions
How long does it take to connect Expedia?
The Partner Central steps take a few minutes, plus the time it takes Expedia to send and for you to enter the verification code. After that, you map rooms in Prime Host.
Why does Expedia ask for an extra verification code?
Expedia treats switching connectivity provider as a sensitive account change, so it adds an identity check — a code sent to your phone or email — before it lets you continue.
Do I need to select Channex twice?
Yes. Expedia splits this into two settings, Connectivity and Bookings. Both need to point to Channex, the connectivity partner Prime Host connects through, or the request stays incomplete.
What happens if Expedia fails to send a reservation?
Prime Host can pull it back from the channel queue, the same way it does for Booking.com, Airbnb and Trip.com.
Can I charge a different price on Expedia?
Yes. You can set a per-channel adjustment so Expedia's price differs from Booking.com or your direct site.
Keep reading
Try the real thing before you decide
The demo opens every feature with nothing to fill in · price is calculated from your real room count, no sales call