Channel manager and cloud-based property management system for Australia

Australian hotels, motels and B&Bs sell through Booking.com and Expedia for the domestic and long-haul market, Airbnb for shorter stays, and Agoda and Trip.com for Asian inbound travellers. Prime Host runs all of it from one calendar, hosted in the cloud, with proof that every price change actually landed.

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Updated 2026-11-04

What running OTAs in Australia looks like

A wide geographic spread of guests

A property near Sydney or Melbourne often sells to domestic drive-market guests via Booking.com and Expedia, and to inbound Asian travellers via Agoda and Trip.com — each channel skewing toward a different guest.

Daylight saving shifts your own clock, not ours

Australia's east coast moves between AEST and AEDT each year; Thailand stays on GMT+7 year-round, so the gap between your time and our support hours changes by an hour twice a year.

A spreadsheet next to five extranets doesn't scale

Many independent motels and B&Bs still track availability by hand across channels — the point where a double-booking usually starts.

Commission varies more than the rate card suggests

Promotions, genius-style discounts and payment processing fees mean the commission you actually pay per booking is rarely the flat percentage you were quoted.

How Prime Host handles it

One cloud calendar for every channel

Booking.com, Airbnb, Agoda, Expedia, Trip.com and Hostelworld connect live. The dashboard runs in a browser or as a phone app (PWA) — nothing to install on a property's own server.

Read-back on every update

A rate or availability change is only marked done once we read the value back from the channel and confirm it matches — not just because the channel replied "success".

Prime Shield flags a quiet discount in dollars

Every booking is compared against the price you set, so a stacked promo shows up as a real dollar amount, not a feeling that something's off.

Real commission, measured per channel

Commission is calculated from your own bookings on each connected OTA, so you know what Booking.com or Expedia actually cost you that month.

What a property in Australia pays

Prices are shown in USD for reference. Checkout is billed in Thai baht at current exchange rates.

RoomsAnnual plan (per month)Monthly plan
10$72.50$87
30$102.50$123
60$147.50$177

Price is based only on room count. GST treatment of an overseas digital subscription is a question for your accountant or bookkeeper — we don't charge or collect Australian GST at checkout.

Good to know before you connect

Works

  • Booking.com, Airbnb, Agoda, Expedia, Trip.com and Hostelworld connect live and sync both ways
  • Runs entirely in a browser or as an installable phone app — no local server or Australian data centre required
  • No commission taken from your bookings, no setup fee

Good to know

  • No Australian office, phone number or local payment method — billing is from Thailand, in Thai baht
  • Support runs in Thai and English, 09:00–21:00 Thailand time (GMT+7) — roughly your late morning to late evening on the east coast, shifting an hour with daylight saving
  • The direct booking engine can't take card payments yet and books one room per reservation

Frequently asked questions

Is this a cloud-based property management system?

Yes. It runs in a browser and installs as a phone app (PWA) — there's no software to install on a property's own computer or server.

Which OTAs connect live for an Australian property?

Booking.com, Airbnb, Agoda, Expedia, Trip.com and Hostelworld all sync rates, availability and reservations automatically.

What time zone does support run in?

Thai and English support runs 09:00–21:00 Thailand time (GMT+7) daily, which falls across Australia's afternoon and evening — the exact overlap shifts an hour with daylight saving.

Is GST added at checkout?

No. We bill from Thailand in Thai baht and don't charge or collect Australian GST — ask your accountant how an overseas digital subscription should be treated for your business.

What does a 60-room property in Australia pay?

$147.50 per month on the annual plan, or $177 billed monthly.

Keep reading

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