Channel manager and hotel management software for Vietnam

Hotels and homestays in Vietnam sell heavily through Agoda and Booking.com, with Trip.com carrying much of the Chinese inbound market and Airbnb common for boutique stays and homestays. Prime Host keeps every channel on one calendar, in the same time zone as your property.

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Updated 2026-11-04

What running OTAs in Vietnam looks like

Agoda and Trip.com carry a lot of the inbound market

Alongside Booking.com, Agoda is strong across Vietnam's major tourist cities, and Trip.com brings a steady flow of Chinese travellers who book and pay differently from a typical Booking.com guest.

Homestays and boutique hotels lean on Airbnb

Smaller, design-led stays in cities like Hanoi, Hoi An and Da Nang often get a meaningful share of bookings from Airbnb rather than the larger OTAs.

Vietnam shares Thailand's time zone exactly

Vietnam is UTC+7, the same as Thailand, so our 09:00–21:00 support window matches your working day with no time difference to account for.

Tracking true commission across four or five channels by hand is slow

Between Agoda, Booking.com, Trip.com and Airbnb, each with different commission structures and promotions, it's hard to know the real cost per booking without checking every payout.

How Prime Host handles it

Booking.com, Airbnb, Agoda, Expedia, Trip.com and Hostelworld connect live

Rates, availability and reservations sync both ways, with every update read back from the channel before it's marked done.

Read-back catches a sync that silently failed

A success response from a channel isn't treated as proof — we read the value back and only confirm once it matches what was sent.

Prime Shield compares what each guest actually paid

Every booking is checked against the price you set, so a quiet discount on any one channel — including Trip.com promotions — shows up as a real amount.

Real commission, measured per channel

Commission on Agoda, Booking.com, Trip.com and Airbnb is calculated from your own bookings, not a number you were told once.

What a hotel in Vietnam pays

Prices are shown in USD for reference. Checkout is billed in Thai baht.

RoomsAnnual plan (per month)Monthly plan
10$72.50$87
30$102.50$123
60$147.50$177

Price is based only on room count, not revenue or number of channels connected.

Good to know before you connect

Works

  • Booking.com, Airbnb, Agoda, Expedia, Trip.com and Hostelworld connect live and sync both ways
  • Support hours run on the same time zone as Vietnam (GMT+7), no conversion needed
  • No commission taken from your bookings, no setup fee

Good to know

  • The interface is available in Vietnamese, one of 19 languages — some newer tools are Thai/English only
  • No local Vietnamese office or VND billing — checkout is in Thai baht from Thailand
  • The direct booking engine can't take card payments yet and books one room per reservation

Frequently asked questions

Which OTAs connect live for a hotel in Vietnam?

Booking.com, Airbnb, Agoda, Expedia, Trip.com and Hostelworld all sync rates, availability and reservations automatically.

Is the interface available in Vietnamese?

Yes, Vietnamese is one of 19 interface languages. Some newer tools, like ADR Grow, are currently Thai/English only.

What time zone is support in from Vietnam?

Thai and English support runs 09:00–21:00 Thailand time (GMT+7) — the same time zone as Vietnam, so there's no conversion to work out.

Does it help with Trip.com bookings from Chinese guests?

Yes. Trip.com is one of the six channels that connect live, and Prime Shield checks what each Trip.com guest actually paid against the price you set.

What does a 30-room hotel in Vietnam pay per month?

$102.50 per month on the annual plan, or $123 billed monthly.

Keep reading

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